Cancellation, Shipping & Return

Cancellation Policy: 

RCHyderabad believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

 

Return Policy


Products can be returned as long as the following conditions are met:-

Refunds and exchanges are accepted within 3 days beginning with the day from the delivery date, accompanied by the delivery receipt and Original Invoice. All refunds require that the item be returned in the original packaging, with all pieces and in original condition unused & without any scratch. Opened packages may only be exchanged for an identical product, if faulty. Refunds will be applied to the method of payment that was used to purchase the item minus 20%. All returned items must be sent back using a postal/courier service with a tracking method. Buyers are responsible for all postage costs. Goods need to be insured by you as we are not responsible for loss of goods.

Refunds

 

When is my refund processed?
If you choose to return your item to our store, you will receive your refund after all items have been received and checked. This refund will be either be credited back to the payment method used to purchase the item.
If you choose to send the item back to us, your refund may take up to 10 business days from the time we receive your item. The refund will be applied to the payment method that was used to purchase the item.

What is refunded when I return an item? 
When you return an entire order you will be refunded the price of the item paid at the time of purchase. When you return less than the entire order you will be refunded just the price of the items returned. Only the net price of the item/Order minus(less) 20% will be refunded. Under no circumstances will we refund any other levies, taxes, shipping charges, etc.,

 

You can send the items back using our address below. Please make sure you include original invoice.

To:

REFUNDS & RETURNS DEPT

 

Address:
RCHyderabad
# 609 Mahara Block, Garden Tower,
AhmedNagar, Masabtank
Hyderabad - 500028
Andhra Pradesh
INDIA
Phone: +91 9052738303
E-mail: sales@rchyderabad.com 



Packing and sending your return, How do I send back my return?

To ensure that your refund is processed as quickly as possible, please do the following when packing and sending your product:
Send the product in its original packaging.
Please pack the product so that it will not be damaged during the return shipping process.
Include a copy of the delivery note & original invoice. 
You must return the goods to us at your cost, we will not bear any shipping, insurance, custom duties, taxes, levies, etc. 

We advise you to insure the goods during any return, as we are not responsible for any damage, loss, etc,.
To return a defective item please include a brief description of the fault. Please return your goods with a copy of the delivery note & original invoice.